BlackBerry® Curve™

[sandeep23101985]

Hi

Pls help - I am unable to view my SMS (Both Sent and Received). Not getting any notification also.  If i compose SMS after sending it disappears.  And I am getting error -Uncaught exception: Index 87 >= 87 everytime i switch on the device. Not able to find the SMS in Messages>View Folder>SMS Inbox also.  I have tried by wiping all applications, device has enough memory- 127MB.  Even Checked Firewall... Pls help...

Regards

Sandeep

[prince2012 · Accepted solution]

Hi sandeep23101985

Welcome to BlackBerry Support Forums

There are no specific  Knowledge Base regarding the error Uncaught exception : index 87 >= 87 or similar, As you had already wiped or deleted all applications from your device but still error appearing so to rule out any software issue you can reload your Device OS ,but first do your device backup using BlackBerry Desktop Software,For further instruction please refer to this Knowledge Base :

 KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows.

After Reload restore your backup.I hope it will solve your issue.

Prince

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[sandeep23101985]

Thanks a Ton.  Issue got resolved after reloading OS. Thank u very much

[prince2012]

Hi sandeep23101985

                                    You are most Welcome... we are glad that your issue has been resolved 

Prince

___________________________________________________________________________

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.