Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

New Contributor
Posts: 2
Registered: ‎03-27-2013
My Device: BlackBerry Curve 9300

Unable to call or text

[ Edited ]

I can't receive or make calls and texts,but I do have network and my B.I.S is working properly.I know it's my device's problem and not my sim card's,if I could get help,it would be my pleasure,because I did everthing I could and nothing seem to change.



[edite title to reflect content]

Please use plain text.
Hall of Famer II
Posts: 48,290
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (, Playbook (

Re: Unable to call or text


As this is a voice-level service issue, I recommend you talk to your mobile service provider. After all, it's their network with which your BB is unable to properly communicate. It is odd that BIS works...are you sure that's not working via WiFi only and not working via carrier data network?

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.