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BlackBerry® Curve™

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nrlnazwa
Posts: 1
Registered: ‎12-05-2012
My Device: Blackberry Curve 9360
My Carrier: blackberry curve

Unable to login to your Blackberry ID account.

Hi! I cannot log in to my blackberry id account. I have changed my bb id password and when i try to login my bb id, it shows "unable to login to your bb id account". I have tried the workaround 1 from KB28212 but it only worked at that time. Once i reboot my blackberry, it happen again. I cant update and download any apps. How to solve this? Please help me. Thank you.
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Unable to login to your Blackberry ID account.

Hi nrlnazwa

 

Welcome to BlackBerry Support Forums

 

If you had already tried Workaround 1 with  KB28212 but still that error appear then please go through the causes behind that error within this Knowledge Base. And if you think its the cause then as a final resort you had to try workaroud # 2 to resolve your problem ,But before performing that step do a complete backup of your device. 

 

So you can try that.

 

 

Prince

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