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BlackBerry® Curve™

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New Contributor
Posts: 2
Registered: ‎04-08-2012
My Device: Curve 9380
My Carrier: Bell
Accepted Solution

Unable to receive text messages

Hello, 

 

I have a Blackberry Curve 9380. A few days ago I received a call and the "voice mail" image appeared in the top bar of my blackberry. I checked my voice mail, but the symbol did not go away. Since then I have not received any text messages. The text messages I send are getting through, but the ones other people send me aren't. Thinking my inbox might be full, I deleted a few conversations, to no effect. My phone is basically new and I haven't made any adjustments to it. I've drawn a picture to show what i mean: 

I don't know if the voice mail and text messaging issues are related. I've gone a week without noticing that other people's text messages to me aren't getting through and I'm worried that I may have missed important messages. I'm planning to take my phone to the Bell store tomorrow but I'd really appreciate it if someone here could help!

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Unable to receive text messages

Try device reset as mentioned below -

When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which minor issues with the BlackBerry device.

 

tanzim                                                                                  
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New Contributor
Posts: 2
Registered: ‎04-08-2012
My Device: Curve 9380
My Carrier: Bell

Re: Unable to receive text messages

Well, the icon is still there, but I seem to be able to receive text messages now. thanks!

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New Member
Posts: 1
Registered: ‎02-15-2013
My Device: blackberry bold 1970
My Carrier: sprint

Re: Unable to receive text messages

I tried that on my blackberry bold 9900 and my messages are still not coming in. I can send them and people receive them but when people text me I don't get them. What do I do. Everything else works on my phone except for me receiving texts. Please help.