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BlackBerry® Curve™

New Member
Posts: 1
Registered: ‎02-26-2013
My Device: Curve 8520
My Carrier: o2

Unable to set up 'Other' email account

Previously set up office email account with no problems. Received email from Blackberry over two weeks ago that emails may be delayed or not received etc. Waited for a week but still didn't receive emails, resent service book but nothing happened. Deleted email details and tried to reinstall but this didn't work. I enter email address and password and it fails everytime. As the email address is associated with outlook I was previsouly asked for the server details, user name etc but I cannot find this screen anywhere. I'm going round in circles, my provider o2 is unable to help, my web access provider is unable to resolve issue and when I telephoned Blackberry they were most unhelpful.  I do not know why this has happened when it had been working successfully for over two years. Can anyone help please?

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