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BlackBerry® Curve™

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Arwon
Posts: 1
Registered: ‎03-09-2013
My Device: Blackberry curve 9300
My Carrier: optus

Unable to unlock Blackberry Curve 9300

I am trying to unlock my Blackberry curve 9300.  It is coming up with enter "blackberry" to continue so I have done this too many times and it says last attempt !  I do not want to touch it again  as I am clearly entering the wrong information.

How do I fix this?

 

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JSanders
Posts: 82,489
Likes: 22,612
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to unlock Blackberry Curve 9300

You must enter the correct password.

 

Often users who have multiple numerals in their password will only press the ALT key for the first numeral and not those following, so for instance, if your password were "1234", you might have been pressing "Alt 1234" on the device, which makes the actual password to be "1ers".

Does that make sense? Does it sound familar to your usage?

So check the way you enter your password on the device... do you think you are entering multiple numbers but actually are not?




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