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BlackBerry® Curve™

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d4vid
Posts: 2
Registered: ‎02-18-2013
My Device: 9300
My Carrier: 02

Unable to use email accounts

Help,

 

My BB Curve 9300 will not accept or send emails, this problem as only just occurred. When i go to settings and try to look up email accounts i see the egg timer on the screen then i get the message "youre device had a problem connecting to the server" which server.

 

Help

 

Thanks

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sdgardne
Posts: 48,285
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Unable to use email accounts

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB32866 Error "Your device had a problem connecting to the server" is displayed when attempting to integrate an email account in the Email Setup application

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!


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