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BlackBerry® Curve™

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New Contributor
rohanrc4
Posts: 5
Registered: ‎01-08-2013
My Device: Curve 9220
My Carrier: Airtel India

Unable to watch youtube videos

Hello,

 

I am trying to watch you tube videos using m.youtube.com but i am getting the following pop-up message.

 

CANT FIND WEB ADDRESS.VERIFY THAT THIS WEB ADDRESS IS VALID

 

I am on Airtel network.PLEASE let me know what i need to do to solve this problem.

 

Note: I tried the hard reboot, clear cache options but still no luch

 

Thanks

Rohan

 

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New Contributor
rohanrc4
Posts: 5
Registered: ‎01-08-2013
My Device: Curve 9220
My Carrier: Airtel India

i m waiting.......:smileysurprised:

i m waiting.......:smileysurprised:

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Unable to watch youtube videos

 

Connect to wi-fi network and then try the link...I'm sure that will work.

 

Maybe your mobile service provider blocked access to youtube via mobile network.

 

tanzim                                                                                  
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New Contributor
rohanrc4
Posts: 5
Registered: ‎01-08-2013
My Device: Curve 9220
My Carrier: Airtel India

Re: Unable to watch youtube videos

I tried on wi-fi also still getting same error

also contacted the service provider according to them it is not blocked from their side must be blackberry problem,

 

please look into this 

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New Contributor
rohanrc4
Posts: 5
Registered: ‎01-08-2013
My Device: Curve 9220
My Carrier: Airtel India

Re: Unable to watch youtube videos

so is that what i get in reply...disappointment :smileysad:

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Unable to watch youtube videos

Hi rohanrc4

 

 

                          Which Service Plan you have from your Carrier Airtel ? Also have you checked your APN setting from your Carrier ? 

 

 As Suggested you should have access to YouTube via wi-fi ! Instead of using Browser have you tried Built in application for YouTube over wi-fi ?  

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New Contributor
rohanrc4
Posts: 5
Registered: ‎01-08-2013
My Device: Curve 9220
My Carrier: Airtel India

Re: Unable to watch youtube videos

I have airtel rental plan of 399, also hve the APN seetings checked.
Yes I tried browsing over wi-fi with the builtin app for youtube but still gettin same error
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Unable to watch youtube videos

Hi rohanrc4

 

 

                     So you are on a Pre-Paid 399 plan .I think you have to Call Airtel again, the problem is not on BlackBerry Side but on airtel and might be with your account.  

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