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Contributor
jezuzgirl
Posts: 13
Registered: ‎08-07-2008
My Device: 8310 Curve
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Unite ruined my phone and I want to remove it forever.. please help me???

I downloaded this "crap" on my phone, could never register an email on it... please don't think I'm a retard, i've never had any trouble being technical about anything before... but this is absolutely the most frustrating thing I've ever had to deal with and by reading others posts I can see that it has been a nightmare for others as well. I have a blackberry curve 8310, loved it when I got it, hate it now, it's no different than a regular phone for me as it doesn't do anything since I put this crap "Unite" on it. Please help me delete it off of my phone, I have removed the software from my computer but if it requires a reinstall to get it off my phone then I will do so. ATT is my provider but they will not help me with this problem, they suggested I call Blackberry but most of you probably already know that they offer this unite download for free but if you want tech help they charge you for it... idiots.. thanks a lot.:smileymad: Anyway, if anyone could be so kind as to give me step by step instructions or send me via link to somewhere that i can rid myself of this forever I would be eternally grateful! :smileyhappy:
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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Unite ruined my phone and I want to remove it forever.. Please help me???

Hi and welcome to the forums!

When you say you removed it from your phone what steps did you take?

Did you go into advanced options -applications and deleted it from the list?

Did you do a batter pull after you de-installed it?

Please let me know.

 

 

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Contributor
jezuzgirl
Posts: 13
Registered: ‎08-07-2008
My Device: 8310 Curve

Re: Unite ruined my phone and I want to remove it forever.. Please help me???

Actually I only removed it from my computer. Not from the blackberry itself. I don't know how to remove it from the blackberry :smileysad:

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Super Contributor
jrdante
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: Unite ruined my phone and I want to remove it forever.. Please help me???

You can go to advanced options > applications, menu key (left of trackball) and then seclect it deleted it from the list.
__________________________________________________________________
John
Stevie Ray! 1954-1990

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Contributor
jezuzgirl
Posts: 13
Registered: ‎08-07-2008
My Device: 8310 Curve

Re: Unite ruined my phone and I want to remove it forever.. Please help me???

Will this unlock the IT policy that I've heard about???
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Super Contributor
jrdante
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: Unite ruined my phone and I want to remove it forever.. Please help me???

No, it will just remove the program and probably restart the phone.  That should be the end of your troublesome program.

 

 

John

__________________________________________________________________
John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.
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Contributor
jezuzgirl
Posts: 13
Registered: ‎08-07-2008
My Device: 8310 Curve

Re: Unite ruined my phone and I want to remove it forever.. Please help me???

Another question though, I really liked the yahoo go, will I be able to use that after the unite is removed? after I downloaded the unite, I couldn't connect to the interenet at all.... thanks for your help...
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Super Contributor
jrdante
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: Unite ruined my phone and I want to remove it forever.. Please help me???

Try to use the Yahoo account after reboot.  If it doesn't work.  You will probably have to resend your service books.  Let me know and I will show you how.
__________________________________________________________________
John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.
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Contributor
jezuzgirl
Posts: 13
Registered: ‎08-07-2008
My Device: 8310 Curve

Re: Unite ruined my phone and I want to remove it forever.. Please help me???

I don't know what service books are... but I just restarted my phone... and not even my browser is working
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Super Contributor
jrdante
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: Unite ruined my phone and I want to remove it forever.. Please help me???

If you have your device backed up, you should just cut to the chase and wipe the device, returning it to factory settings.
__________________________________________________________________
John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.
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