Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Member
Posts: 1
Registered: ‎02-25-2013
My Device: Blackberry Bold 8520

Unknown icon on homescreen

Hi!  I'm new to forum although i've had my bb 8520 for 2 years. Recently an unknown icon has appeared on my homescreen, still in the dark as to what it is, despite extensive research ( probably not in the right places!) It's in the form of an orange-yellow (5-point) star with same black star inside... any ideas?? Thanks!

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Unknown icon on homescreen

HI BeeDee

 

Welcome to BlackBerry Support Forums

 

 

It might be a notification from BlackBerry World related to any app or an Update to any apps you have on your device , What happen when you click that notification icon ? Or On your Homescreen Open your main message box scroll down and search each messges  you will find the same notification message on there , delete it from there . Then perform a Battery pull restart by removing the BATTERY while your device is Powered On , wait for a min then re-insert it back. after reboot see if you're able to ger rid of that Notification .

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.