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BlackBerry® Curve™

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New Member
Ishy7951
Posts: 1
Registered: ‎10-16-2012
My Carrier: Vodacom

Unknown number when receiving calls from contacts

I have a BB Curve 9300. Whenever a contact phones me, it shows as "unknown number" eventhough the contact is saved in my phone book. Any ideas why or how I can fix this because it's really annoying. Thanks
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BlackBerry Technical Advisor
Cpt_Sweatpants
Posts: 2,806
Registered: ‎01-27-2010

Re: Unknown number when receiving calls from contacts

Hi Ishy7951 and welcome to the BlackBerry Support Community Forums!

 

This typically indicates that you do not have caller ID service enabled on your phone plan.  Please contact your wireless service provider for more information.

 

Thanks.

 

-CptS

 

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