04-05-2012 10:59 AM
I just got my blackberry curve yesterday and last night it told me i had an unopened message in the notification bar. it is a yellow envelope (which according to the pamphlet is an unopened message) with a red circle with a white star in the middle (which means notifications). however, when i click the notification bar it says i have no new notification. i've deleted all my messages and text messages. i have no email accounts that are getting emails through my phone. i have logged out of facebook and have no notifications and i have cleared my call log. no missed calls or voicemails. can someone please tell me what i have an unopened message/notification for?? Thansk!
04-09-2012 01:35 PM
From your BlackBerry® smartphone, go into Messages, click on the date at the top of the screen and choose Mark Prior Open. If this fails to clear the notification, try a battery pull.