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BlackBerry® Curve™

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New Contributor
jakeside89
Posts: 5
Registered: ‎04-05-2011
My Carrier: ?
Accepted Solution

Unrecognised Icon

Hi,

 

On my home screen there is an icon I have never seen before. It is a blue square with 2 white lines and a picture of a person.

 

I dont know what it is or how to get rid of it.

 

Please help.

 

Jake

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JSanders
Posts: 67,353
Topics: 486
Likes: 20,552
Solutions: 5,282
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: Unrecognised Icon

I believe that is a BlackBerryID update.

 

Open your Options or Settings > BlackBerryID and see if you are pegged to update, or on the BlackBerryID screen press the Menu key > Check for Updates.

 

If still no update, open your AppWorld > MyWorld. Perhaps you'll get the update notice then.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Please use plain text.
New Contributor
jakeside89
Posts: 5
Registered: ‎04-05-2011
My Carrier: ?

Re: Unrecognised Icon

That was right.

 

Thank you.

Please use plain text.
JSanders
Posts: 67,353
Topics: 486
Likes: 20,552
Solutions: 5,282
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: Unrecognised Icon

You're welcome.

 

Which of the solutions worked for you?


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Please use plain text.