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BlackBerry® Curve™

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New Member
eebeebas
Posts: 2
Registered: ‎10-02-2012
My Device: Blackberry curve 8520
My Carrier: Tmobile

Unresponsive keys and blsnk screen

Today, when i grabbed my phone , the screen was blank, and the keyboard unresponsive, the phone was still receiving text messages and phone calls, but did not allow me to answer.  I tried taking the battery out of the phone, and when i did that, a "no battery" symbol appeared, so i then knew that the screen was not damaged.  When I put the battery back in, the screen went blank again.  The battery must be charged, otherwise it would not allow phone calls to come through..... Someone PLEASE help me.....are guessing my keys might be locked or are malfunctioning....

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New Member
nickic1983
Posts: 2
Registered: ‎10-02-2012
My Device: Curve 8520
My Carrier: Virgin Mobile

Re: Unresponsive keys and blsnk screen

I am having exactly the same issue, mine completely black screen but when I connect to charge, screen appears so I know it works but the whole keypad is non-functional so I cannot get into it at all.  Was hoping to do a software update this evening but it's not able to do that when I can't get into the handset, unsure what to do :smileysad: Will keep an eye oon this thread incase somebody else has the answer......

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New Member
nickic1983
Posts: 2
Registered: ‎10-02-2012
My Device: Curve 8520
My Carrier: Virgin Mobile

Re: Unresponsive keys and blsnk screen

Oh!  After no blackberry for two days, I've managed to fix it, I held down the blackberry button for ages and then it prompted and worked!  See if that does it for you....

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New Member
eebeebas
Posts: 2
Registered: ‎10-02-2012
My Device: Blackberry curve 8520
My Carrier: Tmobile

Re: Unresponsive keys and blsnk screen

I tried this and the buttons work now but the screen is still blank.

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New Member
reanm
Posts: 1
Registered: ‎01-16-2013
My Device: curve 8520
My Carrier: globe telecom

Re: Unresponsive keys and blsnk screen

help! i just had the same problem

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