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BlackBerry® Curve™

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New Member
VictoriaB
Posts: 1
Registered: ‎07-09-2013
My Device: Curve 9320
My Carrier: Koodo

Unsatisfied

I got this phone in November of 2012, it hasnt given me any problems up until recently. It restarts itself everytime I make a phone call and all the time, even if i'm not using it. I went to get it fixed at the store where I bought it and they wont me that was nothing they could do, it was the type of phone. I'm in the health care profession, so i need my phone. this phone is unreliable. I updated everything on it, i bought a new battery and nothing works. I'm going tomorrow to get a new phone and I can guaranty it wont be a blackberry. 

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Unsatisfied

Hey VictoriaB,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Does the BlackBerry Curve 9320 smartphone only restart when making phone calls or does it reboot when using other applications as well?

 

If it's only doing it on the phone calls, I suggest trying a new SIM card and then monitor the performance.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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