06-16-2013 05:48 AM
I accepted and installed an update for my blackberry, and now I have lost most of my contacts I can't send emails and there is no sound when emails are received. Have tried everything from rebooting to checking all settings and completing a restore but no joy - any suggestions?
06-20-2013 01:45 PM
Welcome to the BlackBerry® Support Community Forums.
To better assist you, before you completed the update did you have your contacts configured for wireless synchronization with your email account?