Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

New Member
Posts: 1
Registered: ‎06-16-2013
My Device: curve 3620
My Carrier: o2

Update 9360

I accepted and installed an update for my blackberry, and now I have lost most of my contacts I can't send emails and there is no sound when emails are received. Have tried everything from rebooting to checking all settings and completing a restore but no joy - any suggestions?

All Replies
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Update 9360

Hey Donniemurdo,

Welcome to the BlackBerry® Support Community Forums.


To better assist you, before you completed the update did you have your contacts configured for wireless synchronization with your email account?





Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!