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BlackBerry® Curve™

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Donniemurdo
Posts: 1
Registered: ‎06-16-2013
My Device: curve 3620
My Carrier: o2

Update 9360

I accepted and installed an update for my blackberry, and now I have lost most of my contacts I can't send emails and there is no sound when emails are received. Have tried everything from rebooting to checking all settings and completing a restore but no joy - any suggestions?

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BlackBerry Technical Advisor (Retired)
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Update 9360

Hey Donniemurdo,

Welcome to the BlackBerry® Support Community Forums.

 

To better assist you, before you completed the update did you have your contacts configured for wireless synchronization with your email account?

 

Thanks.

-HB

 

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