04-09-2013 02:59 PM
smartphone v18.104.22.1689 (platform 22.214.171.124)
recently Upgraded to BBM V126.96.36.199 and now receive repeating message "you are attempting to open a secure connection, but the server's certificate chain is invalid"
pulled battery out, still occurs.
I would appreciate your help in resolving.
Solved! Go to Solution.
04-10-2013 09:54 AM - edited 04-10-2013 10:00 AM
This has been bugging me for a couple of weeks now, after updating BBM in order to try out BBM Voice
see Knowledgebase article ID KB33968
. . .I tried inserting a shortened link to the URL, but it wasn't permitted.
It seems like a fudge until BB produces a bugfix. I've not tried it myself yet incidentally, but I will later today.
04-10-2013 11:17 AM
Thank you for the feedback, I will review the article ID KB33968 and attempt to apply it. I will report back when I have done so.
I appreciate your help!!!
04-10-2013 02:52 PM
Visit These Sites On Your BB, They Are Certifiacates, Scroll All The Way Down To The Bottom And Click The Button Thing, Then It Will Come Up With Some Other Stuff, All You Need To Press Is 'Trust Certificate' Or Something Simular, This Worked On My BB, And 4 Of My Friends.
Hope I Helped!
04-15-2013 01:18 PM
Thank you for your help! Article ID KB33968 fixed my problem as I am no longer receiving the message.