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New Contributor
mike_romanowich
Posts: 3
Registered: ‎04-09-2013
My Device: Curve 8530
My Carrier: Bell Canada
Accepted Solution

Upgraded to BBM v7.0.1.23 and now receive "you are attempting to open a secure connection, but the server's certificate chain is invalid"

BBM v7.0.1.23

BlackBerry 8530

smartphone v5.0.0.459 (platform 4.2.0.201)

 

recently Upgraded to BBM V7.0.1.23 and now receive repeating message "you are attempting to open a secure connection, but the server's certificate chain is invalid"

 

pulled battery out, still occurs.

 

I would appreciate your help in resolving.

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Visitor
tr1xx
Posts: 1
Registered: ‎04-10-2013
My Device: Curve 9300
My Carrier: Virgin

Re: Upgraded to BBM v7.0.1.23 and now receive "you are attempting to open a secure connection, but the server's certificate chain is invalid"

[ Edited ]

This has been bugging me for a couple of weeks now, after updating BBM in order to try out BBM Voice

 

see Knowledgebase article ID KB33968

 

http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=39AB1AF3BC35AC4B221973537775C2C7?...

. . .I tried inserting a shortened link to the URL, but it wasn't permitted.

 

It seems like a fudge until BB produces a bugfix. I've not tried it myself yet incidentally, but I will later today.

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New Contributor
mike_romanowich
Posts: 3
Registered: ‎04-09-2013
My Device: Curve 8530
My Carrier: Bell Canada

Re: Upgraded to BBM v7.0.1.23 and now receive "you are attempting to open a secure connection, but the server's certificate chain is invalid"

Thank you for the feedback, I will review the article ID KB33968 and attempt to apply it.  I will report back when I have done so.

I appreciate your help!!!

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New Contributor
EmlkayBeats
Posts: 2
Registered: ‎02-22-2013
My Device: Torch 9810
My Carrier: Virgin

Re: Upgraded to BBM v7.0.1.23 and now receive "you are attempting to open a secure connection, but the server's certificate chain is invalid"

Hi,

 

Visit These Sites On Your BB, They Are Certifiacates, Scroll All The Way Down To The Bottom And Click The Button Thing, Then It Will Come Up With Some Other Stuff, All You Need To Press Is 'Trust Certificate' Or Something Simular, This Worked On My BB, And 4 Of My Friends.

 

1. http://www.tbs-internet.com/thawte/ThawtePCA-SS.crt

2. http://www.tbs-internet.com/thawte/ThawteSSLCA.crt

Hope I Helped!

~Connor

~Connor
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New Contributor
mike_romanowich
Posts: 3
Registered: ‎04-09-2013
My Device: Curve 8530
My Carrier: Bell Canada

Re: Upgraded to BBM v7.0.1.23 and now receive "you are attempting to open a secure connection, but the server's certificate chain is invalid"

Thank you for your help! Article ID KB33968 fixed my problem as I am no longer receiving the message.

 

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