11-22-2012 05:10 AM
this morning i tried updating blackberry OS via the settings. i went to settings>device>software updates and chose the option to update OS to the latest OS for my BB Curve 9360. however it is now stuck on 11% BACKING UP an dit has been like this all morning since 8am. and the notice said the fone will be inactive for only 2hours. someone please assist urgently as I am awaiting urgent business related calls that i cant afford to miss
Solved! Go to Solution.
11-22-2012 05:29 AM
Welcome to BlackBerry Support Community Forums
Personally I NEVER prefer Over the Air Device software update .here are few suggestion for you to recover your device from this situation :
There are two methods of recovery for you to try:
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