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New Member
Jeet21913
Posts: 1
Registered: ‎09-21-2013
My Device: 9330 Curve

Using Whatsapp - Download failed: FileIOException:....

While opening the files in Whatsaap, I have recently started receiving message - Download failed: FileIOException: There is not enough free memory on the file system to complete this action.

 

I tried deleting my files & re-installing Whatsapp but the problem persists. Kindly help.

Retired
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Using Whatsapp - Download failed: FileIOException:....

Hello Jeet21913, 

 

Welcome to the forums. 

 

It sounds like you are running low on application memory on your device. Have a look at the article below to see how to free up memory.

 

How to maximize battery life and free memory on the BlackBerry smartphone

 

Hope this helps. Let us know if you have any other questions. 

 

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

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New Member
AlexLushiku
Posts: 2
Registered: ‎05-08-2014
My Device: Blackberry Curve

Re: Using Whatsapp - Download failed: FileIOException:....

Just

1. Turn off your phone

2. Remove the media card

3. put it back

4. turn on your phone

 

it worked for me

New Member
AlexLushiku
Posts: 2
Registered: ‎05-08-2014
My Device: Blackberry Curve

Re: Using Whatsapp - Download failed: FileIOException:....

Sometimes it doesn't work, like now
New Member
debdeb
Posts: 1
Registered: ‎10-15-2014
My Device: 9720

Re: Using Whatsapp - Download failed: FileIOException:....

Hi, When trying to download files or pictures in Whatsupp I keep get this message: Download filed: FileIOException: Filesystem_full.

 

I have delated all files, picutes etc. But same message