11-20-2012 12:13 PM - edited 11-20-2012 12:21 PM
My Blackberry 9320 can not download Viber, when I looked for it on the website it said 'It is not availble for your Device Model, Device OS, Carrier and Country combination', I have updated all my softwares for example, BlackBerry App World etc. and updated my phone software, but when I look up 'Viber' on Blackberry app worl it won't find it, my friend also has the same Blackberry as me and can download Viber, but I can't and I don't know why, please help! My OS carrier is OS7 and I looked on the Viber website it is 2.2.104! So why is it not working for me?
11-20-2012 12:58 PM
Hi and Welcome to the Community!
Please check here:
From what you describe, I cannot know if the compatibility they list applies to you or not. For device model and OS level, it would appear so. But, for carrier, I cannot tell...all you say is taht your carrier is 3...but they say they are compatible with 3 (AU), 3 (IT), and 3 (MO)...I do not know if your 3 is one of those or not.
In any event, if you feel you should be compatible, then contact the developer for assistance...that AW catalog page lists them as support@viber.com
Good luck!
button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||
11-20-2012 02:38 PM
It still does not work but thankyou for the help!
11-20-2012 02:41 PM
button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||
11-22-2012 07:34 AM