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New Contributor
Dolphin1957
Posts: 3
Registered: ‎04-07-2013
My Device: Bold 9900

Viber facebook apps

Hi. I have a BB bold 9900. I have downloaded Viber and can't get it to connect to facebook keep getting error display has no asnyc, iframe, page, popup, touch. Does anyone know what this means. Thanks
Trusted Contributor
ViberTeam
Posts: 107
Registered: ‎12-05-2011
My Device: 9900

Re: Viber facebook apps

Hi,

This is an official representative of Viber Media.

 

Please try to uninstall>wait 24 hours>reinstall... If the issue persists please contact us via: http://helpme.viber.com/index.php?/Tickets/Submit/RenderForm/13 for further assistance. :smileyhappy:

 

For more questions or technical support, please visit our official HelpDesk.

Thanks,

Viber

An official representative from Viber Media (Viber app.)
New Contributor
Dolphin1957
Posts: 3
Registered: ‎04-07-2013
My Device: Bold 9900

Re: Viber facebook apps

I've done this and still doesn't work. Filled in 2nd request on viber help got 2nd ticket number
Trusted Contributor
ViberTeam
Posts: 107
Registered: ‎12-05-2011
My Device: 9900

Re: Viber facebook apps

Good.

 

Our support team will try to assist you the best they can.

An official representative from Viber Media (Viber app.)
Visitor
keemalcantara
Posts: 1
Registered: ‎05-07-2013
My Device: blackberry 9320

Re: Viber facebook apps

I'm using bb curve 9320... I can't connect viber to fb too... Same error message.. I did reinstalled, same thing. Please help!
New Contributor
Dolphin1957
Posts: 3
Registered: ‎04-07-2013
My Device: Bold 9900

Re: Viber facebook apps

Sorry I still can't connect the 2. Support from BB and Vibre haven't figured it out either and I gave up trying.
Trusted Contributor
ViberTeam
Posts: 107
Registered: ‎12-05-2011
My Device: 9900

Re: Viber facebook apps

Thank you for the report of the problem.

We kindly ask that you take a minute and report the details of the problem to our support team using this direct link: bit . ly / ukGVJ0 (when you submit the ticket, please make sure to add the URL of our conversation). With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.

Thanks in advance :smileyhappy:
An official representative from Viber Media (Viber app.)