Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Contributor
Posts: 9
Registered: ‎11-11-2012
My Device: 9700

Vinaphone - email setup can't config port - Vietnam

Dear BB support team,

 

I am using BIS plan on Vinaphone carrier, so everything is so good but I am now getting in stuck to config my email. I already config succesfully for 2 exchange email, 1 myusername@vinaphone.bb.com email, 1 yahoo and 1 gmail which are can send and recieve probably. but the last my email with a another domain ( I can't post here cuz this is personall email which use very good on Android and iOS devices ) can received only and can't send.

 

I explored that it's automatically config wrong out port, it use SSL with 993 and if i unstick SSL it use 143, both of them are wrong. I need to config for port 25 as outcoming port.

 

So there is any chance to change them

 

Tks

Hall of Famer II
Posts: 50,326
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)

Re: Vinaphone - email setup can't config port - Vietnam

Hi and Welcome to the Community!

 

All that you can adjust you do via the Advanced Integration method:

  • KB15045 Integrating an email account using the advanced integration method

If the setting you need to adjust is not there, then it is not available to you to change. Remember also that BB's don't send your email via your outbound email server...rather, they use the BB BIS servers to actually send email you originate on your BB, and when they can they place a copy of that onto your servers Sent Items folder. But the actual email goes out via the BB servers, not your email service providers.

 

Good luck!




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code