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BlackBerry® Curve™

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New Member
shades88
Posts: 3
Registered: ‎11-03-2012
My Device: BB 9320
My Carrier: GLOBE

WHITE SCEEN display

 

My BB 9320 CURVE just got white screne ,I already try to remove the battery but still the same. I can received calls only since there is no display on my screen. Can you help me with this problem on my blackberry?

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: WHITE SCEEN display

Hi shades88

 

Welcome to BlackBerry Support Community Forums

 

 

First of try to start your device on Safe Mode to do a device backup ,or if you have your previous Backup follow this Knowledge Base and see if that help to resolve your problem :

KB03621 : How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software

 

KB17877  How to start a BlackBerry smartphone in Safe Mode.

 

 

So please try it and let us know of your progress.

 

 

Prince

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New Member
shades88
Posts: 3
Registered: ‎11-03-2012
My Device: BB 9320
My Carrier: GLOBE

Re: WHITE SCEEN display

Prince,

 

How I can do that since my phone no display only white screen on my LCD!

That's my problem.

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: WHITE SCEEN display

Hi shades 88

 

 

                             What happens when you try safe mode ! If all fails then you might have to contact your service provider  for further support .

 

 

 

Prince

____________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.