06-24-2011 08:19 PM
I can't open a document stored on my Dropbox and I can't open an attachment from an email. It stalls and gives this message. Some people have suggested that I have too many programs running, but I can't find them, if that is the case. I've turned everything off. I've rebooted to clear any programs and still get the same message. Any hints?
06-25-2011 08:12 AM
Thanks, that sounds likely. The last person who answered said I had too many programs open, but I closed everything and even rebooted, but the Blackberry still couldn't open an attachment or a file.So, I don't think that was it.
On your question about how much memory I have, I have 45 MB left in Application memory and 1.7 GB on my Media Card.
On your question about the size of the attachment, it doesn't seem to matter (and it gave that message for files other than attachments). I tried to open 12k documents and it couldn't handle those either.
Thanks for your help.
06-25-2011 10:05 AM
Tried deleting some files from internal memory. 45MB seems a lot free but I don't what the required minimum is for blackberrys (android phones recommend at least 32MB).
06-25-2011 11:04 AM
I deleted a bunch of stuff, including a couple of programs I wasn't using and increased my Application Memory from 45 MB to 45.7 MB and my Media card free space from 1.7 GB to 1.8 GB.
But it doesn't seem to make any difference. I still get the same message and can't open anything.
06-25-2011 11:59 AM
Done some investigating & looks like it may be an issue with too many files being open at once, so it's either a bug with Dropbox or some other process is causing it.
06-25-2011 12:34 PM
Thanks for the link. If nothing else, it does show that I am not alone with this problem. I closed as many files and programs as I could find. If there is a program that i don't know anything about, or a file I can't find, how would I find it?
It is also possible taht there is a bug in Dropbox. Do you think it would help if I deleted it and reinstalled it?