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BlackBerry® Curve™

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New Contributor
marietataylor
Posts: 2
Registered: ‎11-28-2012
My Device: Curve

What's app not working on wifi alone

Can anyone please let me know what I need to do to get what's app working in South America without the phone network connectivity.  As soon as the phone nework connectivity is disabled and only wifi enabled, it no longer works.

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JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,957
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: What's app not working on wifi alone

When you are turning off your "phone network connectivity" are you also leaving ON the Data Services?




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New Contributor
marietataylor
Posts: 2
Registered: ‎11-28-2012
My Device: Curve

Re: What's app not working on wifi alone

Yes, Data Services are ON

Please use plain text.
JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,957
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: What's app not working on wifi alone

OK, please let us know what model # Curve you have, and What is your Operating System loaded to your device? Look at Options > Device > About, third line down beginning with a "v.6.0.x.xxx", What is yours?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.