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BlackBerry® Curve™

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New Contributor
jigars_1601
Posts: 5
Registered: ‎04-10-2012
My Device: Curve 8520
My Carrier: Vodafone
Accepted Solution

When I click on address book, I try to select "New Contact:" and nothing happens

When I click on address book, I try to select "New Contact:" and nothing happens.

 

I have also tried another way - i have a call from someone and I selected "copy xxxxxxxxxx" (x = the phone #) and then go to the address book and select "new contact" - again nothing.

 

I have also gone to the call, and select "add to contacts" from the menu and nothing happens.

 

When I am in the address book and select a contact, then select "edit" from the menu - nothing happens
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Super Contributor
Esperoni
Posts: 329
Registered: ‎01-27-2012
My Device: Z10, 9900
My Carrier: Robbers

Re: When I click on address book, I try to select "New Contact:" and nothing happens

Have you tried pulling your battery from your device while the power is still on. Waiting about 15-30 seconds and then replacing the battery?
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New Member
Tony_BBKing
Posts: 2
Registered: ‎04-10-2012
My Device: Curve 8520
My Carrier: T-Mobile

Re: When I click on address book, I try to select "New Contact:" and nothing happens

I Have the same problem as him; rebooted the phone, but nothing different; anyone know what it is? Tried adding contacts through Whatsapp, the main call menu, and the contacts, but nothing works! HELP!

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New Contributor
jigars_1601
Posts: 5
Registered: ‎04-10-2012
My Device: Curve 8520
My Carrier: Vodafone

Re: When I click on address book, I try to select "New Contact:" and nothing happens

Yes I do but not solve
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Super Contributor
Esperoni
Posts: 329
Registered: ‎01-27-2012
My Device: Z10, 9900
My Carrier: Robbers

Re: When I click on address book, I try to select "New Contact:" and nothing happens

I am not sure. I am adding and editing contacts on my 8520 as I type. No issues here. Have you guys installed any new apps lately?
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New Member
Tony_BBKing
Posts: 2
Registered: ‎04-10-2012
My Device: Curve 8520
My Carrier: T-Mobile

Re: When I click on address book, I try to select "New Contact:" and nothing happens

Installed a app called Zello; deleted it also but it's not that :/ 

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New Contributor
marvsegura
Posts: 2
Registered: ‎04-10-2012
My Device: Curve 9300
My Carrier: Globe Telecom

Re: When I click on address book, I try to select "New Contact:" and nothing happens

I have the same problem after downloading CrunchSMS. I removed it, but still the problem occurs. Help.
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Super Contributor
Esperoni
Posts: 329
Registered: ‎01-27-2012
My Device: Z10, 9900
My Carrier: Robbers

Re: When I click on address book, I try to select "New Contact:" and nothing happens

I have crunch installed as well, and no issues with my contacts. Weird problem.
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New Contributor
marvsegura
Posts: 2
Registered: ‎04-10-2012
My Device: Curve 9300
My Carrier: Globe Telecom

Re: When I click on address book, I try to select "New Contact:" and nothing happens

Yeah, weird. I am just about to add a new contact in my address book, then after clicking "add new" nothing happens. Same if I edit a new contact, nothing happens.
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New Contributor
jigars_1601
Posts: 5
Registered: ‎04-10-2012
My Device: Curve 8520
My Carrier: Vodafone

Re: When I click on address book, I try to select "New Contact:" and nothing happens

Problem solved after deleting Yahoo Messenger which I updated today.
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