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BlackBerry® Curve™

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New Contributor
Posts: 2
Registered: ‎04-05-2010
My Device: Blackberry Curve 8900
My Carrier: t-mobile

White Screen of Death?

5 months ago my 8900 catches the White Screen of death. This past Saturday night, connected it to laptop and 1 hour later its working fine. Pop the sim back into it. Works fine all day sunday and sunday night. At some point  between 1am and 8am the screen turned white again. Now its stuck on the white screen but I still receive calls and messages but cant see anything. Tried to pull battery and do a complete wiping as well as a restore of applications. Nothing is working at this point. IDK how it worked Saturday night.  PLEASE HELP w/ any info/ideas.

Guru I
Posts: 18,534
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.1.2582; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: White Screen of Death?

Do this:

 

http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

 

 

Then load the OS back to the device by doing this:

 

http://www.blackberryforums.com/general-8900-series-discussion-javelin/221101-latest-os-8900-5-0-0-8...

 

 

If it does it again after that then it's a hardware problem. 

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New Contributor
Posts: 9
Registered: ‎10-09-2012
My Device: Blackberry Curve 8520

Re: White Screen of Death?

when white screen of death happens plug in the charger to reboot, try getting a new battery