Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
All New Topics | All New Posts
inside custom component

BlackBerry® Curve™

Reply
Topic Options
Williamtnel
New Member
Williamtnel
Posts: 1
Registered: ‎02-12-2013
My Carrier: Vodacom

White screen

Options

‎02-12-2013 01:43 PM

My phone dropped. And yes afterwards the white screen can you please give me advice on what to do or what could be the problem. Theanks
Report Inappropriate Content
Message 1 of 2 (255 Views)
Reply
0 Likes
Please use plain text.
 
BlackBerry Technical Advisor
BlackBerry Technical Advisor
Cpt_Sweatpants
Posts: 2,806
Registered: ‎01-27-2010

Re: White screen

Options

‎02-18-2013 10:09 AM

Hi Williamtnel and welcome to the BlackBerry Support Community Forums!

 

I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:

KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

or

KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...

Thanks

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!
Report Inappropriate Content
Message 2 of 2 (204 Views)
Reply
0 Likes
Please use plain text.