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BlackBerry® Curve™

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Contributor
PrincessJen71
Posts: 12
Registered: ‎01-22-2010
My Device: *Pink* Curve 8330 (v4.5.0.138(platform 3.4.0.30))
My Carrier: Verizon

Why did I get DoD app and DoD root certs after recent update?

Hi.

 

I have a Curve 8330 and am currently running v4.5.0.175 (platform 3.4.0.55)

 

I did the wireless update that the phone and Verizon tech recommended on Sunday 1/17/2010.

 

And my memopad and tasks disappeared.  (They are not 'hidden')

 

How do I get MemoPad and Tasks back? (I miss them :smileysad:) How do I get rid of the DoD goodies that I didn't order? (I deleted the DoD app, but the root certs won't go away.)

 

I have not downloaded or installed anything except the update.  I've done soft resets and hard resets. I've wiped the phone.  I took my BB to a Verizon store and they, too, were surprised about the Department of Defense stuff, but it was closing time by the time I got to talk to someone about it - and their answer was to wipe the phone...

 

Help? Anyone?

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Why did I get DoD app and DoD root certs after recent update?

You can get back memo pad and Task just downloading device OS in your desktop. After that use Blackberry Desktop Manager to install the required application. The same use Application Loader to uninstall applications from your device.

tanzim                                                                                  
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Contributor
PrincessJen71
Posts: 12
Registered: ‎01-22-2010
My Device: *Pink* Curve 8330 (v4.5.0.138(platform 3.4.0.30))
My Carrier: Verizon

Re: Why did I get DoD app and DoD root certs after recent update?

Thank you!  :smileyhappy:

But why and how did I get the DoD stuff?  Has anyone else had this problem?

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