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Contributor
shaggy_32003
Posts: 12
Registered: ‎04-04-2010
My Carrier: ATT
Accepted Solution

Why does my blackberry eat SD cards?

I am extremely pissed off and if this issue is not resolved then I will never  buy a Blackberry ever again. I have never had this much trouble with a phone. So far its ruined 2 SD cards...I had reloaded the OS on the phone since it had locked up and want and today I went to walmart to buy a new SD card. I put into my computer to load some ringtones on it and it was working in the phone. Well till just a few minutes ago it worked and now it won't recognize the card nor will my computer. (just like all the other cards) The phone sat in its holster all day so i know it was rough handle and didnt get wet. It is the blackberry. What could be doing this?

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Elite II
John_Clark
Posts: 8,674
Registered: ‎04-01-2008
My Carrier: T-Mobile US

Re: Why does my blackberry eat SD cards?

Have you contacted your wireless provider?  If there is a hardware problem with the device they should replace it. 

 

That being said, you're sure the SD card is installed properly?  I'm assuming you're using an 83xx device since you've put nothing in your profile and you're posting in the 8300 section.  On the 8300 it doesn't go in the same way the sim card does.  The card inserts into the metal clip then the metal clip and the card fold down and latch.  Is that how you're inserting it? 

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Contributor
shaggy_32003
Posts: 12
Registered: ‎04-04-2010
My Carrier: ATT

Re: Why does my blackberry eat SD cards?

It's and 8300 and I'm putting it in the right way. It worked this morning now it won't work at all.

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Contributor
shaggy_32003
Posts: 12
Registered: ‎04-04-2010
My Carrier: ATT

Re: Why does my blackberry eat SD cards?

OK i have decided that i will never buy another blackberry again. and i will make sure that no one i know ever gets one. this is a very unreliable phone and i am very pissed off with this... i nearly came on here and cursed up a storm with this reply and i dont care if it would have got me banned from here, but i rather just rant with poor grammar (not in the mood to hit spell check) maybe research in motion needs to stop and get thier head out of theirs asses and make a phone (or at least fix it) that doesnt ruin memory cards (i beleive it was due to heat) and that is prone to software failures. And maybe make it where your support was a lil more helpful (though the forums have helped me in the past but sometime u just need help from the people who caused the problem) RIM u have lost a once happy customer and i will make sure that none of my freinds or family become customers either...

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Elite II
John_Clark
Posts: 8,674
Registered: ‎04-01-2008
My Carrier: T-Mobile US

Re: Why does my blackberry eat SD cards?

[ Edited ]

Well, aside from your useless rant, you have added a small piece of information that you left out of your first post. 

 

Why do you assume it's' due to heat?  Is the device getting hot?  Where did you get the device?   How long have you had it?  How old is this device?  Is it still under warranty?  Have you contacted your carrier for assistance and possible replacement? 

 

Most of the members here are just other BlackBerry users (like myself) helping others (like you.)

 

I have been active on the forums since 2005 (I'm a mod at blackberryforums.com) and have seen many things on BlackBerrys but I have never seen a device that "eats" memory cards as you describe.  I am not doubting you have this problem but to say that ALL BlackBerrys are bad and you are never using one again (and since I don't work for RIM, I couldn't care less) it seems a little extreme.   

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Elite II
John_Clark
Posts: 8,674
Registered: ‎04-01-2008
My Carrier: T-Mobile US

Re: Why does my blackberry eat SD cards?

[ Edited ]

...and to quote a classic line from CaddyShack:

 

It's easy to grin when your ship comes in

and you've got the stock market beat.

But the man worthwhile is the man who can smile

when his shorts are too tight in the seat.

 

---Judge Smails

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Contributor
shaggy_32003
Posts: 12
Registered: ‎04-04-2010
My Carrier: ATT

Re: Why does my blackberry eat SD cards?

First I meant no harm to you or any of the other members of this site. I beleive its from heat because cause the card is surprisingly hot after inserting it. No the device is not getting hot. The device came from AT&T. I've had it over a year. It's past warranty. Yes I have contacted AT&T and they were of no help due to it being past warranty.

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Contributor
shaggy_32003
Posts: 12
Registered: ‎04-04-2010
My Carrier: ATT

Re: Why does my blackberry eat SD cards?

And I like the qoute.

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Contributor
shaggy_32003
Posts: 12
Registered: ‎04-04-2010
My Carrier: ATT

Re: Why does my blackberry eat SD cards?

[ Edited ]

Then let me ask you this then... How can I send ringtones that I have made directly from my computer to my phone without a SD card? Or is this possible?

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Elite II
John_Clark
Posts: 8,674
Registered: ‎04-01-2008
My Carrier: T-Mobile US

Re: Why does my blackberry eat SD cards?

What brand were both of the media cards you tried and what size were they? 

 

It's possible that you got two bad cards from WalMart (a bit unlikely but still possible) and that a different brand of card would work.  If it is indeed the device that is damaging the cards then perhaps it's time to replace the device and move into the 9700.  I know that's not what one likes to hear but it may be the inevitable.  One recommendation, though...when purchasing a new device don't do contracts longer than a year.  If the device breaks in the second year you are stuck buying a new device at full price. And if you do, maybe you want the insurance. 

 

Again, I don't care if you run down and replace it with an iPhone, however, the new BlackBerrys (i.e. 9700 Bold) are quite nice (much nicer than the 83xx devices) and I wouldn't toss out all of BlackBerry because you ended up with a fluke problem on one BlackBerry.  Again, I've never seen this before and the quick Google search i did brought up nothing so, it is indeed a fluke.  If it were a common problem I could understand your desire to dump BlackBerry. 

 

If the media card won't work you can use the Media Manager application (usually installed with Desktop Manager) to transfer media to the device memory.  However, I don't recommend doing this because there is not a lot of device memory to spare on the older devices. You risk using too much and losing other data.  This is another reason to upgrade to the 9700 Bold2.  The newer devices have a lot more application/device memory. 

 

I know this doesn't fix your media card problem but I hope I've helped some.

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