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New Contributor
rachitagrwal
Posts: 4
Registered: ‎11-19-2011
My Device: curve 8520
Accepted Solution

Why wont my blackberry let me connect to wifi no green tick?

My blackberry curve 8520 wont connect to wifi and there is a whitedash in the box when it should be a green tick..

I have airtel wi-fi connection and DIgisol router at my home place..:smileysad:

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Why wont my blackberry let me connect to wifi no green tick?

Hi and welcome to the forums!

 

Use the advanced option in the diagnostic test for the most detailed information. Let us know the results.

Thanks,

 

Bifocals


KB13299 Use the Wi-Fi Diagnostics tool

 

KB20055 BlackBerry smartphone does not authenticate to the BlackBerry Infrastructure over Wi-Fi when there is no wireless data coverage

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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New Contributor
rachitagrwal
Posts: 4
Registered: ‎11-19-2011
My Device: curve 8520

Re: Why wont my blackberry let me connect to wifi no green tick?

i did this .. i am still not able to run internet through wifi ..

and also in generak properties -> Browser -> only airtel life and hotspot browser is there i dnt know where internet has gone..

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Why wont my blackberry let me connect to wifi no green tick?

Hi,

Read these articles and see if they are applicable.

Thanks,

 

Bifocals


KB03892 Differences in browsers on the BlackBerry smartphone

Includes a video describing the different browsers and contains the following links for related troubleshooting information, see:

  • KB11678 The BlackBerry smartphone user is unable to connect to the Internet with the BlackBerry device.
  • KB03710 The Internet Browser icon does not appear on the BlackBerry smartphone.
  • KB12971 The BlackBerry smartphone user is unable to view a specific web page using the Internet Browser.
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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New Contributor
rachitagrwal
Posts: 4
Registered: ‎11-19-2011
My Device: curve 8520

Re: Why wont my blackberry let me connect to wifi no green tick?

thnx dude..
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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Why wont my blackberry let me connect to wifi no green tick?

Cool!
I'm glad you have it fixed.
Thanks for resolving the thread so others can find your answer faster.
:Rockon:

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

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New Contributor
vijay_nair
Posts: 3
Registered: ‎11-21-2011
My Device: curve 8520

Re: Why wont my blackberry let me connect to wifi no green tick?

hi 

 

i tried every things to connect my curve 8520 to wifi bt its not gettin connected nd wen it connects only wen i remove my sim nd 1 more doubt is it compulsory to off the data service wen connecting to the wifi service pls.PLS HELP ME 

 

v

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Why wont my blackberry let me connect to wifi no green tick?

Hi and welcome to the forums!

 

KB13368 Services over a Wi-Fi connection

"To connect to the BlackBerry Data Services over Wi-Fi for PIN messaging and BlackBerry Internet Service connectivity, the BlackBerry smartphone requires a BlackBerry data plan from the wireless service provider, and if applicable, the Subscriber Identity Module (SIM) card to be inserted in the BlackBerry smartphone at all times."

Thanks,

 

Bifocals

 

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

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New Contributor
janishantanu
Posts: 3
Registered: ‎01-23-2012
My Device: Cuve 8520

Re: Why wont my blackberry let me connect to wifi no green tick?

i cant connect to my WIFI still after reading the links you gave as solution there is white dash but no green tick and i cannot connect to my internet using wifi

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New Contributor
janishantanu
Posts: 3
Registered: ‎01-23-2012
My Device: Cuve 8520

Re: Why wont my blackberry let me connect to wifi no green tick?

dude help me out i have the same problem as yours plz plz plz help me out!!
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