BlackBerry® Curve™

[rachitagrwal]

My blackberry curve 8520 wont connect to wifi and there is a whitedash in the box when it should be a green tick..

I have airtel wi-fi connection and DIgisol router at my home place..

[Bifocals]

Hi and welcome to the forums!

Use the advanced option in the diagnostic test for the most detailed information. Let us know the results.

Thanks,

Bifocals

---

KB13299 Use the Wi-Fi Diagnostics tool

KB20055 BlackBerry smartphone does not authenticate to the BlackBerry Infrastructure over Wi-Fi when there is no wireless data coverage

[rachitagrwal]

i did this .. i am still not able to run internet through wifi ..

and also in generak properties -> Browser -> only airtel life and hotspot browser is there i dnt know where internet has gone..

[Bifocals · Accepted solution]

Hi,

Read these articles and see if they are applicable.

Thanks,

Bifocals

---

KB03892 Differences in browsers on the BlackBerry smartphone

Includes a video describing the different browsers and contains the following links for related troubleshooting information, see:

• KB11678 The BlackBerry smartphone user is unable to connect to the Internet with the BlackBerry device.
• KB03710 The Internet Browser icon does not appear on the BlackBerry smartphone.
• KB12971 The BlackBerry smartphone user is unable to view a specific web page using the Internet Browser.

[rachitagrwal]

thnx dude..

[Bifocals]

Cool!
I'm glad you have it fixed.
Thanks for resolving the thread so others can find your answer faster.


Bifocals

[vijay_nair]

hi 

i tried every things to connect my curve 8520 to wifi bt its not gettin connected nd wen it connects only wen i remove my sim nd 1 more doubt is it compulsory to off the data service wen connecting to the wifi service pls.PLS HELP ME 

v

[Bifocals]

Hi and welcome to the forums!

KB13368 Services over a Wi-Fi connection

"To connect to the BlackBerry Data Services over Wi-Fi for PIN messaging and BlackBerry Internet Service connectivity, the BlackBerry smartphone requires a BlackBerry data plan from the wireless service provider, and if applicable, the Subscriber Identity Module (SIM) card to be inserted in the BlackBerry smartphone at all times."

Thanks,

Bifocals

[janishantanu]

i cant connect to my WIFI still after reading the links you gave as solution there is white dash but no green tick and i cannot connect to my internet using wifi

[janishantanu]

dude help me out i have the same problem as yours plz plz plz help me out!!