BlackBerry® Curve™

[Njck]

Hi guys, just got my blackberry today and i have been trying to add friends using my wi-fi connection, but when they add me or i add them neither of us receive the request, also i was under the impression i could go anywhere and use the phones internet, hence the GPS, but i have to connect to my router... the internet works,, such as google but when i try the BB messenger it doesn't.

Appreciate any help

[TerryW]

Have you got a Data Plan with your Network Provider, or are you just on a Call Plan?

[Njck]

I don't get what people mean by this data plan, none of my mates have a bb data plan and work just fine, i have 1200 mins a month unlimited texts a month and unlimited internet a month with a fair usage policy of 500mb, hope that helps

[TerryW]

In that case there is no reason (I can see) why you should not be able to connect to the Internet anywhere, UNLESS. Check in Manage Networks - Mobile Network Options - Connection Preference (if you have it as it depends on provider), and make sure you have Wi-Fi Preferred selected and not Wi-Fi Only.

Do you have the BB plan so you can receive your emails (sometimes free with Plan, but can cost up to £10 per month extra)?

Hope this helps.

Terry

[Njck]

Yeh i have it under wi-fi preferred, and it was descripted as unlimited internet+BB mail, so i guess i'll just have to ring Orange up, just hoped i wouldn't have to because their customer service sucks lol, thanks for all the info though guys

[TerryW]

Did you get the BB as an Upgrade to an existing plan you have with Orange, or as a New customer?

When I got mine as an upgrade I had a similar problem, and it was due to the fact that you do not start on the New BB plan until your next monthly payment is made (I had to wait 8 days).

If it was an upgrade look in Options - Advanced Options - Host Routing Table. If it is empty you have not been upgraded yet, and it will fill automatically when your plan kicks in.

If you are a New customer I'm sorry but you will have to contact Orange. As you know how bad their Customer Service is I suspect you have an upgrade.

Terry

[Njck]

rang orange up and now have everything sorted, i can use internet wherever i go, i have my yahoo email and blackberry email accounta working, only problem i have now is that my BB pin messenging still isn't working