02-26-2009 12:25 PM
I got my 8900 from Orange just yesterday, I managed to setup my pipex email account on the phone and transfer my contacts from my old Nokia 6680, but i now have this WiFi problem to sort out:
I've been trying to connect my 8900 (orange) to my Netgear 834G wireless router. The router has 64bit WEP encryption set and i have no problems connecting any of my other wireless network devices. If i go through the WiFi setup on the bb it finds my network, i select it, insert the correct key, it tries to connect then says the following:
Unable to Connect
Reason: Failed to associate with the network
Under 'Manage Connections' Wi-Fi is 'On' but instead of a green tick its a white dash (-) symbol. If i go to 'WiFi Connections' highlight my network name and select 'Network Details' its Displaying all the correct wireless settings e.g SSID name, security, AP MAC, Device MAC, Channel, Network Type.
Here is the email report from the phone:
Current Profile: Lee's Network
SSID: Lee's Network
AP MAC Address: **:**:**:**:**:** (i hashed out MAC details)
Security Type: WEP
Local IP Address:
Connection Data Rate:
Status: Associating with network...
Secure Device IP:
Status: Logged out.
Connection Pref.: Wi-Fi Preferred
UMA Wi-Fi Available: Error
Status: Wi-Fi Association Failed.
Authenticating router: N/A
Authenticating server: N/A
Sent using BlackBerry® from Orange
Now it seems to me that the router is not assigning an IP address to the phone. Why i don't know. I do know it can't be the fault of the router as it will release an IP for any other device i connect to it.
I'd really appreciate some help getting this WiFi working.
03-14-2009 07:13 AM
03-25-2009 10:40 AM
Further to the above, the connection stopped working after a day, so changing the sim card wasn't a long term answer. Subsequently changed the phone for a Bold. Had same problem, a grey wifi symbol and no connection to the internet. Only resolved after reading this:-
Necessitates accessing the router and opening ports 4500 and 500. So far this seems to be giving a permanent solution, touch wood!
03-26-2009 01:14 PM
Blackberry was sent back due to the battery not lasting very long.. Orange sent me a new replacment (exact same firmware) i uploaded all of my settings to the new phone and it instantly connects to both networks without problems.
Very weird considering both phones are identical with the same firmware version...