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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: WiFi problem reason: Failed to authenticate against the network

You would have ask the vendor of your wireless router about this.

 

Thanks!

-HMthePirate

 

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New Contributor
dirkb
Posts: 3
Registered: ‎01-13-2011
My Device: Blackberry Curve 8520

Re: WiFi problem reason: Failed to authenticate against the network

Hmm, if i was you, i had return it, just like me.

First, go to the seller, and let him try to let it work.

If he can't, let it repair!

 

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New Member
voododolzz
Posts: 2
Registered: ‎04-26-2013
My Device: 9860
My Carrier: globe

Re: WiFi problem reason: Failed to authenticate against the network

i have the same prob. before so what i did is i remove all the "saved connection" in my bb, i scan for my network and enter the password and i got connected.
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New Member
voododolzz
Posts: 2
Registered: ‎04-26-2013
My Device: 9860
My Carrier: globe

Re: WiFi problem reason: Failed to authenticate against the network

go to "options" or setting if using other device mine is 9860, "network and connections" "wifi network" click on the "saved wifi networks" under the other ways to connect
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Visitor
AliBahnam
Posts: 1
Registered: ‎05-09-2013
My Device: BlackBerry 9320
My Carrier: Korek

Re: WiFi problem reason: Failed to authenticate against the network

Dears,

 

I have Cisco ISE which host the authentication of my Network.

 

All the Android and Apple phones can connect normally except the BB device.

 

This BB device details:-

 

BB 9320,

7.1 Bundle 1003 (v7.1.0.285, platform 9.49.0.22)

 

Also I would like to inform you that I have two SSID in my network:-

 

1- Guest the BB device connect normally because no need for Certificate from the cisco ISE.

2- Employee BB device can't connect need certificate I tried to disable the Certificate valdation but still cannot connect.

 

Appreciate your feedback and support,

 

Regards,

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New Member
Mune2004
Posts: 1
Registered: ‎08-18-2013
My Device: 9780 Bold
My Carrier: Telenor

Re: WiFi problem reason: Failed to authenticate against the network

Hi,

 

I have had the same problem on my BB Bold but only periodically. BB failed to authenticate against my WiFi network. It seems to be very ramdon issue because on some occasion when I am in range of my WiFi it works fine. So I restarted my router to factory default as well my WiFi settings on BB. I experimented with different settings and it turns out my problem was solved by changing wireless channel on my router (IE instead 12-2.467GHz I put 9-2.452GHz). From that point I never got this issue again.

 

Hope someone finds this post usefull.

 

Regards,

Slobodan

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New Member
mymy
Posts: 1
Registered: ‎08-23-2013
My Device: Black Berry Tourch 9800
My Carrier: idk

Re: WiFi problem reason: Failed to authenticate against the network

How do you set up your MAC address to your router??
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New Member
tanmaypradhan07
Posts: 2
Registered: ‎01-08-2014
My Device: blackberry curve 9220
My Carrier: airtel

Re: WiFi problem reason: Failed to authenticate against the network

Enter network key of ur router  and it will connect.

 

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New Member
tanmaypradhan07
Posts: 2
Registered: ‎01-08-2014
My Device: blackberry curve 9220
My Carrier: airtel

Re: WiFi problem reason: Failed to authenticate against the network

Enter network key in passpharse column then it will easlly connect to your wifi
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Contributor
davidlit
Posts: 11
Registered: ‎05-01-2014
My Device: blackberry curve8520
My Carrier: vodafone

Re: WiFi problem reason: Failed to authenticate against the network

i just got my blackberry and never had a problem with wifi till today when i try to connect i get the 2 messages

 

1.Failed to authenticate against the network

 

this network already exists in the saven networks list

 

Can you please tell me what am doing wrong or to get it back as my wifi router ?

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