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BlackBerry® Curve™

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New Contributor
Charlie21
Posts: 6
Registered: ‎10-31-2012
My Device: Curve

Wifi Music Sync Is Not Connecting To My Computer

i have blackberry curve 9220 and the BB software desktop manager is downloaded on my PC and i followed all the instructions to enable the wifi music sync but on my phone the wifi music sync is failed to connect to my computer even though i enabled the wifi connection on my phone and i am connected to my wireless network. Plz help me solve this issue.

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Retired
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Wifi Music Sync Is Not Connecting To My Computer

Hello Charlie21,

 

Sorry to hear about the issue you are experiencing with Wi-Fi® Music Sync using the BlackBerry® Desktop Software.

 

The following articles should provide you with more information regarding Wi-Fi Music Sync using the BlackBerry® Desktop Software:


Wi-Fi Music Sync installation and setup - http://www.blackberry.com/btsc/KB23921

What is the Wi-Fi Music Sync feature? - http://www.blackberry.com/btsc/KB23520

We hope this helps.

Thank you.

 

 


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New Contributor
Charlie21
Posts: 6
Registered: ‎10-31-2012
My Device: Curve

Re: Wifi Music Sync Is Not Connecting To My Computer

I have BlackBerry Curve 9220 running OS 7.1 so is the BlackBerry Desktop Software 6.0 gonna work for me and what am i suppose to do with the articles about the Wi-Fi Music Sync i already know how to do that and i want to know if my phone is capable of operating the Wi-FI Music Sync ?

 

 thanks

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