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New Contributor
expatCanuck
Posts: 6
Registered: ‎04-02-2010
My Device: Curve 8520
My Carrier: t-mobile

Windows 7 64-bit driver for Curve 8520 ??

Greetings -

New here, & new to Blackberry.

Connected he Curve 8520 via the USB to my homegrown Win 7 64-bit computer.

Was 3/4 successful - but Win7 couldn't find a Blackberry driver.

Win7 BB connect error

Is there a driver I can download (or is it on the CD somewhere)?

Thanks.

 - Richard

oldWithoutMoney.com

 

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New Contributor
superlu
Posts: 4
Registered: ‎04-23-2010
My Device: 9780
My Carrier: MTN

Re: Windows 7 64-bit driver for Curve 8520 ??

I have the same problem with an 8310.

I've searched the forum for a solution.

All I can find is that KB20023 is logged with BB

"This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available."

Does anyone have a solution for this driver issue?

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Hall of Famer II
sdgardne
Posts: 47,031
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Windows 7 64-bit driver for Curve 8520 ??

Perhaps installing the latest version of the Desktop Manager software (which includes all necessary drivers) would be helpful:

 

Good luck.


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
superlu
Posts: 4
Registered: ‎04-23-2010
My Device: 9780
My Carrier: MTN

Re: Windows 7 64-bit driver for Curve 8520 ??

Thanks for the reply.

I have the latest BB Desktop software 5.0.1 installed and running. Has been installed before I even first paired the phone with the laptop.

Also tried syncing the phone over Desktop manager and manually checking for phone updates too. No updates available.

If the KB is still open, then I assume that means they don't have an answer yet. It's been open since end 2009...

Disappointing as I'm a huge fan of my BB....

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Hall of Famer II
sdgardne
Posts: 47,031
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Windows 7 64-bit driver for Curve 8520 ??

Hello again,

 

Sorry for the delay...there was an event this week that consumed all time for many who regularly hang out on these forums.

 

5.0.1 is inadequate to describe your DTM version -- there are 4 octets. Please check Control Panel > Programs > Programs and Features (aka Uninstall a Program) to see the full version number. If it is anything other than 5.0.1.37, then please perform the recommended upgrade.

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
superlu
Posts: 4
Registered: ‎04-23-2010
My Device: 9780
My Carrier: MTN

Re: Windows 7 64-bit driver for Curve 8520 ??

The version installed is 5.0.1.37. I have the latest BB Desktop software.

I've just tried to update the device drivers again:

Bluetooth Peripheral Device: No drivers found

 

Also just ran a check via the control panel for windows updates, everything was already up to date and installed.

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New Member
SquidProQuo
Posts: 1
Registered: ‎08-24-2010
My Device: Blackberry Curve 8530
My Carrier: Sprint

Re: Windows 7 64-bit driver for Curve 8520 ??

Any resolution to this issue?

 

I have the same problem.

 

Pairing the 8530 to WIndows 7 Ultimate 64 bit was tricky.

 

I am able to sync the organizer, but windows is still showing that the device requires troubleshooting and a driver is missing for fwo enumerations of Bluetooth Peripheral Device.

 

Thanks,

 

Chrsi.

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Visitor
Noonoosdad
Posts: 1
Registered: ‎09-01-2010
My Device: 8520 Curve
My Carrier: O2 - UK

Re: Windows 7 64-bit driver for Curve 8520 ??

I purchased a New Blackberry 8520 Curve and moved up from a Palm Treo 680.

 

However, I am really irritated that I cannot get my Bluetooth to work. I also have Windows 7 64-bit and obviously I've got the up to date Blackberry Desktop Software and we all appear to have this same Driver Missing problem.

 

*** COME  ON  BLACKBERRY  -  Is someone working on this issue or what ? ***

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New Member
rsksquare
Posts: 1
Registered: ‎09-13-2010
My Device: Curve 8520
My Carrier: Airtel

Re: Windows 7 64-bit driver for Curve 8520 ??

Still struggling with the same problem - 8520 with 5.0.1.37 and Windows 7 => Unable to use bluetooth.

 

Anything else to try ?

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New Member
Thomass
Posts: 1
Registered: ‎11-17-2010
My Device: Curve 8520
My Carrier: Telma

Re: Windows 7 64-bit driver for Curve 8520 ??

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