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BlackBerry® Curve™

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New Contributor
startrek133
Posts: 5
Registered: 11-19-2009

World Edtion Will Not ?

I got a blackberry world edtion for my job, and i notice the software on the phone is well out of date .. so i have tried all morning to update the phone and i keep getting to 265 of 283 and it stops ..

 

but like this for almost 2 hours now .. any advice ?

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Forums Advisor III
kijanasmart
Posts: 1,388
Registered: 05-29-2009

Re: World Edtion Will Not ?

Welcome to the forums :smileyhappy:

 

When you say 265 of 283, what are you referring to? Where exactly is the message showing up? Provide as much details as possible, giving step-by-step details to help others help you.

 

Cheers,

Kijana
Please remember to:
1. Mark Accept as Solution on the appropriate post once your issue has been resolved
2. Give Kudos to helpful posts (click the star next to the post)
Thanks :smileyhappy:
Please use plain text.
New Contributor
startrek133
Posts: 5
Registered: 11-19-2009

Re: World Edtion Will Not ?

I plug the phone into the computer , open up the desktop manager software and it tells me i need to update my phone , so i hit next , next , next and then i get to the box that says tasks in progress - downloading device software and when you look at the progress bar is reads " downloaded modules 265 - 283 " and its been like that for a long time ..

 

i let it sit the other day while at lunch and for an hour it didnt move ..

 

any thoughts ?

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Forums Advisor III
kijanasmart
Posts: 1,388
Registered: 05-29-2009

Re: World Edtion Will Not ?

How about downloading the software manually from this site and installing it on your computer?

Kijana
Please remember to:
1. Mark Accept as Solution on the appropriate post once your issue has been resolved
2. Give Kudos to helpful posts (click the star next to the post)
Thanks :smileyhappy:
Please use plain text.