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BlackBerry® Curve™

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New Contributor
ashusaboo
Posts: 2
Registered: ‎06-05-2013
My Device: 9320
My Carrier: Caraino next

Worst phone ever

I had bought blackberry curve 9320, it is apathetic phone ever.

 

It reboots on its own, is hang most of the time, eats battery like anything!! It is so irritating that I regret buying a second blackberry phone..

 

I have given this phone for repair more than 5times and everytime all is done is body changes, once they even changed the handset I was so happy, but it is also a faulty handset I m so unhappy I want a new handset of some other model, 9230 is a pathetic model.

 

I had to wait for 6months for a battery to be changed, in past less than one year I my phone has been about for 3months complied at blackberry service center!!! I m very annoyed with this phone. And want an instant action, else I will make it a point no one out of my 1100 friends in facebook and 300 contacts of blackberry and all others, none buys a blackberry ever. I had been a satisfied customer of blackberry before but now I m very annoyed!!

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BlackBerry Technical Advisor (Retired)
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Worst phone ever

Hey,

Welcome to the BlackBerry® Support Community Forums.

I would suggest backing up and doing a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320. Please test before restoring any data to the device.

If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry® Desktop Software to restore data to a BlackBerry® smartphone from a backup file
http://btsc.webapps.blackberry.com/btsc/KB10339.

If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.

Thank you.

-HB

 

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New Contributor
ashusaboo
Posts: 2
Registered: ‎06-05-2013
My Device: 9320
My Carrier: Caraino next

Re: Worst phone ever

 have done both of these option 5times atleast... I have atleast 5times give phone for maintanence , update, battery, and all problems to redington blackberry in pune at fc road yet nothing happens.. I want blackberry to take this seriously. I had pervious blackberryhandsets too I haven't ever faced this issue. I need my handset to be replace by other model, I don't want 9320.
I want someother.

I have been a blackberry fan, I don't want to be forced to go consumer forums and court. Or share this poor exprience with all my friends, folks and social forums.

the fone reboots every hour

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