BlackBerry® Curve™

[vineetgirdhar1114]

I am using BBM bold 9780 which was bought in the month of Feb 12, now this phone is not working and today when I visited your service centre in GGN, Sikanderpur they are saying that it will take 12-15 days for this phone to repair. When i asked about a backup phone they said they dont have any phone so no backup phone can be given to you. Now I want to ask a Question that if a person has bought a phone of BB for Rs 22K and within less than 8 months if it stops working then what do u expect from such a customer.  Dont you think that this raises the question on your qulaity of handsets which you make. Pathetic service from BB and more over in future I will suggest to everyone dont buy BB, they dont have any courtesy for after sale service.

REgards

Vineet 

+91-991061041

[JSanders Resident Expert]

Agreed, I've heard horror stories from the Indian service centers. Don't take your phone there, try to get help here in the forums, and I understand that might be too late for you.

This is a user-to-user community support forum. We are not RIM employees, but volunteers who enjoy assisting other users. RIM personnel rarely comment on queries posted here.

[vineetgirdhar1114]

who is going to help me in this ? I am seriously feeling that I have made a blunder by buying a BB phone.

Regards

Vineet

[JSanders Resident Expert]

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vineetgirdhar1114 wrote:

who is going to help me in this ? 

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What is the specific help you need?

[SusanjBain]

This forum is really helpful about any kind of problem about BB. I think you should share your problem about your device. Don`t be angry. It can be happened but it should not. I think BB authority is sorry to you. But there is another way to solve your problem if your problem based on software basis. I think forum or discussion is the best way to slove any kind problem. I hope you will share your phone`s problem in this helpful board.