11-05-2011 06:50 AM
I'm trying to set up a yahoo email account on a Curve 8900 running OS 4, but when I go to Setup and Email Settings, all I get is the message "Your device had a problem connecting to the server". I'm based in Ireland and have eircom broadband. My wireless router is a Netopia with WEP encryption but no authentication (Open security). Can anyone tell how I can get past this problem? Any suggestions would be really appreciated.
11-05-2011 08:38 AM
Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as addtional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
11-27-2011 09:37 AM
I have exactly the same problem with my BB 9300. Can't set up e-mail account because of the server connection. I tried rebooting and replacing battery and all. Didn't help. I contacted my provider but according to them all the services are up and running.