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bkeats
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bkeats
Posts: 1
Registered: 05-06-2009

adding e-mail adress

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05-06-2009 11:22 AM - last edited on 05-06-2009 12:27 PM by Moderator

I lost my BB in a lake over the weekend.  The insurance sent me a replacement phone.  I am in the process of setting it up and I can get the email set up.  When I get to email setup the only options are to Skip email setup or setup email with a Enterprise Server.  I just want to add my email address but I can't seem to find that option.  Please help!

 

Thanks!!

 

[edited title]

Message Edited by dany_s on 05-06-2009 12:27 PM
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drizzt09
Posts: 2,087
Registered: 03-11-2009

Re: adding e-mail adress

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05-06-2009 12:31 PM

need to make sure your carrier provisioned your new device properly... need a BB data plan

also log into your BIS website. There is an option to change device... which will ask you for your new device PIN and IMEI (options- status)

then push service books.. this will send your emails to your device already added.

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