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BlackBerry® Curve™

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New Contributor
Posts: 2
Registered: ‎07-19-2013
My Device: blackberry curve 9310
My Carrier: boost

alerts off can't get them back on

I clicked on"all alerts off" as a sounds and alert profile..it won't let me change it..phone doesn't ring or vibrate..it tells me profile can't be changed..help!
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: alerts off can't get them back on

Hello deholen101

 

Welcome to BlackBerry Support Forums

 

Have you tried a Battery pull restart yet ! If not then first advice is a battery pull .

 

Also read this article and see if that helps : You Should Know: Customizing Ringtone, Notifications and Alerts for BlackBerry 7.

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New Contributor
Posts: 2
Registered: ‎07-19-2013
My Device: blackberry curve 9310
My Carrier: boost

Re: alerts off can't get them back on

Tried it..didn't work
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: alerts off can't get them back on


deholen101 wrote:
Tried it..didn't work

Hi there,

 

With those word I'm unable to figure what you tried ! If above doesn't help then as a next steps contact your Carrier Boost who is responsible for all of your services including formal support.

 

 

Good luck.

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Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.