BlackBerry® Curve™

[lalitaparikh]

hello.. 

i also have the same exact problem with my phone now that jay has.. please please please .. let me know the solution! 

thanks

lalita.

[IrwinII]

Hi and welcome to the forums lalitaparikh!

A couple of places for you to visit: Blackberry 101    Tips & Tricks

Take a look at jmrmb80's message #2 in this thread.  Also, what specifically are you experiencing?  App error 523 or not connecting to pc?  What device OS on your BB?  DM version?  PC OS version?

Just saw this thread:  http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Using-desktop-manager-for-the-fir...

Look at JSanders post in message #5.  That may help clarify.

Let us know.  And hang in there.

Happy to have you here!

[sandson]

My husband had the same issue and was ready to buy another phone.  T-Mobile could not help him and said his phone was basically dead.  I found your post and "WALLA!!!!", it worked.  Thanks a bunch.

God Bless

[Wyse]

hi, i have a blackberry bold 9700.

I must have read every message posted on the forum and tried every solution but i cant seem to get the "app error 523" out of my BB.

I have uploaded the latest BB OS 6 and also 5 to my desktop. tried re-booting but nothing is working.

Can someone please help?

can receive any calls nor emails from BB.

Thank you

[drknobs]

---

Wyse wrote:

hi, i have a blackberry bold 9700.

I must have read every message posted on the forum and tried every solution but i cant seem to get the "app error 523" out of my BB.

I have uploaded the latest BB OS 6 and also 5 to my desktop. tried re-booting but nothing is working.

Can someone please help?

can receive any calls nor emails from BB.

Thank you

---

Greetings, and welcome to the forums!

1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/

2) On your PC, go to Start > Run, then copy and paste the following line exactly (that means WITH the quotation marks):

"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm

3) The Application Loader Wizard will appear -- click "Next."

4) In the "Connection" drop-down menu you should see "USB-PIN: UNKNOWN". Click the "Next" button.

5) You should then see a list of applications ready to be installed to your Blackberry. Hit 'Next' and 'Finish'. DO NOT disconnect anything and let the entire process finish completely (may take up to one hour).

NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you'll need to download Blackberry's Operating System for your particular carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads

Select the appropriate carrier and network, then select your Blackberry model from the list and download the latest version. Install this download to your PC and follow the above steps again and you should be on the right path.

[sandro21]

Follow the below steps to get rid of this error message:

1. Take the battery out and put it back in after 30 seconds or so

2. While the device is rebooting (or while the hourglass is still spinning), plug it into the PC

3. Then open the application loader and remove the 3rd-party application that's causing the issue

Tips to Extend BB Battery Life to share with you all！

http://www.solarchargerpro.com/category/news

[ARMWRESTLER]

MAN PLZ HELP . ITS THE SAME PRB UV GAVE AN ANSWER ABOUT .

I DONT KNOW WERE THIS ERROR 523 RESET  COME FROM .

ON MY DESKTOP SOFTWARE ( WHICH I JUST DOWNLOADED IT AND UPDATED IT MAYBE 10 TIMES)  THEIR IS NO APPLICATION LOADER ICON OR EVEN SOMETHING LIKE THAT .

AS SOON AS THE SCREEN OF MY BB 8520 GOT OPENED ON ITS PROGRAM , AFTER 2 SEC EVERYTHING BLANKS TO THE (APP ERROR 523 RESET )

NOTHING WORKS TO RESET IT NOT PLUGGED IN NOR UNPLUGGED 

THIS BB GONNA KOS ME NOTHING WORKS MAN NOT CONTACTS SYNC NOR NOTHING .

WAITING 

THANKS 

[pilkytm]

Hi All,

I've got this same problem but I can't pass step 4 of the instructions, it never comes up as USB:UNKNOWN or anything for that matter, the drop down box is blank and therefore I can't click next. I have to use the link in cmd prompt to open the application manager and its a Bold 9700 if that helps.
Please could people tell me where I'm going wrong and why I don't USB:UNKNOWN?

Regards

Thomas

[dibbs]

Just wanted to say a massive thanks for this, just followed this and my son's curve is now fixed and working again  Unfortunately I hadn't already installed the desktop manager so wasn't able to back it up or anything first but it works again so again thanks very much for your help .x.