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BlackBerry® Curve™

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New Contributor
kgbegunbor1955
Posts: 5
Registered: ‎09-11-2013
My Device: curve 9360

app error 603 and uncaught exception java.null

Good day. i keep facing this challenge, i have done hard reset, i have done security wipe and i hava also had to restore to factory settings,but i still face this challenge , especially when i am indoors. i actually thought it was an insufficient network issue but that doesnt seem to be the case. kindly assist on what to do as the challenge is becoming frustrating. sometimes the phone goes off on its own, people call me and say it rang while they do that, but i dont see any records neither do i hear the phone ring.

 

Regards.

Forums Advisor III
RobGambino
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30

Re: app error 603 and uncaught exception java.null

 

Good day


Welcome to BB forums

 

There is no need to have double post of the same issue we will assist has soon as possible.

 

Here some info that may help you 

 

KB10144  : How to force the detection of the BlackBerry smartphone using Application Loader

 

Additional Information :

KB23951 : "Error 603", "App Error 603", or "JVM 603" appears on the BlackBerry smartphone

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New Contributor
kgbegunbor1955
Posts: 5
Registered: ‎09-11-2013
My Device: curve 9360

Re: app error 603 and uncaught exception java.null

Thanks for the prompt response. However my problem still persist, but i was able to download my support log (file dump) but dont know how i can get technical support online. please assist.

Forums Advisor III
RobGambino
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30

Re: app error 603 and uncaught exception java.null

None of us are BlackBerry support but members of this community to help others just like your self. Did you follow all the steps?
_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino

Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!
New Contributor
kgbegunbor1955
Posts: 5
Registered: ‎09-11-2013
My Device: curve 9360

Re: app error 603 and uncaught exception java.null

yes i did follow the steps given in detail, but my problem still persist.