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BlackBerry® Curve™

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New Contributor
robinick_r
Posts: 8
Registered: ‎01-28-2013
My Device: BlackBerry 8520
Accepted Solution

app error

my bb 8520 curve is not working! There's message showing
'App Error 523 (Reset)'
I've tried ejecting the sim and battery also.. But it's not working ! What can i do?? Plz help
Elite I
Krypto
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10

Re: app error

Hi there,

If removing the battery didn't work, you will need to reload the software on the device. To do this, follow the instructions in the following link:

http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...

Unfortunately you won't be able to back up your device, but at least you'll be able to get your BlackBerry device working again.

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New Contributor
robinick_r
Posts: 8
Registered: ‎01-28-2013
My Device: BlackBerry 8520

Re: app error

hello there,
I've romoved the battary but there's same conditions!
Then i've also downloded the software from your link, but i can not use this software !
I've installed the software version 8520 eastasia 5.0.0 .
Please help
New Contributor
robinick_r
Posts: 8
Registered: ‎01-28-2013
My Device: BlackBerry 8520

Re: app error

hello? Plz someone reply my post...
Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: app error

Hi robinick_r

 

 

Sorry to know that you still having the issue , to recover your device you can try those steps also :

 

( Credit JSanders )

 

1) Make sure you have Blackberry Desktop Manager installed. BlackBerry desktop software

2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):

"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm

3) The Application Loader Wizard will appear -- click "Next."


4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.


5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.

NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads


Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.


Additional information:

  • KB24395 :  "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry Smartphone
  • KB10144  : How to force the detection of the BlackBerry smartphone using Application Loader
___________________________________________________________________________

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New Contributor
robinick_r
Posts: 8
Registered: ‎01-28-2013
My Device: BlackBerry 8520

Re: app error

YES!!! My BB is alive now! :smileyhappy:
Thank u very much!
U guys r great! :smileyhappy:
Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: app error

Hey robnink_r

Wow thats great ...so enjoy with your BlackBerry :smileyhappy:

Cheers !
___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.