BlackBerry® Curve™

[fedethe]

Hello,

i'm write to ask help, because my blackberry it doesn't work, because of whatsapp.

i don't know why come out this message, how can i resolve the problem?.

if i try to use whatsapp after a few minuts my phone stop working at all!

thak you very much!

[JohnPiz]

did you try removing the battery and see if the error occurs

did you try deleting the apps on the device and see if the error occurs

[John_Clark]

Just try deleting Whatsapp and see if that solves the problem.

[fedethe]

thank you for answer me,

anyway yes ,

i tried to remove the battery, and i tried to uninstall and istall again.. more or less 5 o 6 times but nothings...

i also did the backup...but nothins... it continue stop all the time i try to use whats app.

[fedethe]

it doesn't work! 

[John_Clark]

What doesn't work?

Remove Whatsapp. highlight the Whatsapp icon, hit the menu key and select "delete."

Does the phone work properly when Whatsapp is removed from the device?

[fedethe]

yes, if i eliminate whats app the blackberry work very well !

[John_Clark]

Then obviously Whatsapp does not run properly on your device. I would contact Whatsapp for support. Where did you download Whatsapp from?

[fedethe]

i download the app from the whatsapp for blackberry site http://beta.whatsapp.com/ota/

maybe it's a problem of my mobile phone...?

[John_Clark]

Well, you're downloading from a beta site. Who knows what version you're getting.

Try downloading from Appworld.